🔔
JD

Welcome to Vera Pro Academy

Watch this short intro before you get started.

What you'll hear: a quick welcome from the founder, an overview of the 3 training tracks, an intro to the AI tutor, and how certificates and progress tracking work.

Welcome back, Jordan

Continue where you left off, or start something new.

New · Interactive Module
Frontline Provider Engagement Skills
Module 1 · Trust, communication & de-escalation
Modules Completed
3 / 12
Level I · Pillar 1: Provider Relations & Contracting
Certificates Earned
2
Most recent: Network Adequacy Basics
AI Tutor Sessions
7
Last used 2 days ago

Vera Pro Academy — Your Progress

In Progress
Level I — Core Certification
3 of 12 modules complete
Locked
Level II — Operational Excellence
Unlocks after Level I is complete
Locked
Level III — Executive Leadership
Unlocks after Level II is complete

Vera Pro Academy

Choose a certification pathway to begin.

Available Now
I
Level I — Core Certification
3 pillars · 12 modules · Foundational skills for frontline and mid-level provider relations staff
Coming Soon
II
Level II — Operational Excellence Certification
For reps managing accounts and escalations — deeper scenario-based training
Coming Soon
III
Level III — Executive Leadership Certification
For managers and directors — strategic and organizational leadership

Level I — Core Certification

Choose a pillar to see its modules.

Pillar 1 — Provider Relations & Contracting
7 modules · Frontline engagement, contracting, credentialing, onboarding, network adequacy
Pillar 2 — Value-Based Care
3 modules · VBC fundamentals, contracting, shared savings mechanics
Pillar 3 — Financial & Quality Performance
3 modules · KPIs, HEDIS/Star Ratings, risk adjustment

Course Library

Level I — Core Certification

Pillar 1 — Provider Relations & Contracting

Start Here · Orientation
The Evolution of Provider Relations
Interactive healthcare timeline, 1980s to today
New · Interactive
Provider Relations Fundamentals
Module 1
New · Interactive
AI Digital Connectivity
Module 2
New · Interactive
Multi-Specialty Contracting & Negotiation
Module 3 · PCP, Specialty, Ancillary, Hospital
New · Interactive
Credentialing & NCQA Compliance
Module 4 · CR 1-7 standards
New · Interactive
Provider Onboarding & Network Operations
Module 5 · 90-day timeline
New · Interactive
Network Adequacy Standards & Compliance
Module 6 · CMS gap analysis, CAPs
Reference Tool
CPT Code Reference Guide
Interactive searchable reference — no quiz

Titles pulled directly from veraprohns.com. Field shadowing included at 10+ seats for Pillar 1. Video durations aren't published on the site — add real runtimes once available.

Multi-Specialty Contracting & Negotiation

Provider Relations & Contracting track · PCP, Specialty, Ancillary, Hospital

HeyGen training video
Level I · Pillar 1: Provider Relations & Contracting — Module 1
Level I · Pillar 1: Provider Relations & Contracting — Module 2
Level I · Pillar 1: Provider Relations & Contracting — Orientation
Level I · Pillar 1: Provider Relations & Contracting — Module 3
Level I · Pillar 1: Provider Relations & Contracting — Module 4
Level I · Pillar 1: Provider Relations & Contracting — Module 5
Level I · Pillar 1: Provider Relations & Contracting — Module 6
Level I · Pillar 1: Provider Relations & Contracting — Reference Tool
Level I · Pillar 2: Value-Based Care — Module 7
Level I · Pillar 2: Value-Based Care — Module 8
Level I · Pillar 3: Financial & Quality Performance — Module 10
Level I · Pillar 3: Financial & Quality Performance — Module 12
Level I · Pillar 2: Value-Based Care — Module 3
Level I · Pillar 3: Financial & Quality Performance — Module 2
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Full Course Access
All 11 modules · 3 tracks
$210
One-time payment · Unlimited access to all modules going forward
Card number
MM / YY
CVC
Name on card
This is a design prototype — no real payment is processed and no card data is collected. Real checkout will connect to an actual payment processor (e.g. Stripe) during development.

Quick Check — Multi-Specialty Contracting & Negotiation

Question 1 of 5

Which of the following best describes network adequacy?
A discount negotiated on out-of-network claims
A plan's ability to provide enough in-network providers within access standards
A method for calculating provider reimbursement rates
A type of value-based contract

Nice work!

You've completed this module.

CERTIFICATE OF COMPLETION
Multi-Specialty Contracting & Negotiation
Awarded to Jordan Diaz · July 27, 2026

AI Tutor

Context: Multi-Specialty Contracting & Negotiation · answers use your course content, not generic internet knowledge.

Explain network adequacy with a real example
Create a 5-question quiz from this lesson
Summarize this module in one page
Hi Jordan — I'm here to help with Contract Negotiation Essentials. Ask me anything about the module, or tap a suggestion above.

Founder Dashboard Preview — V2/V3 scope

Real-time operational view, per the product spec's example screen.

Launch Readiness
62%
V1 slice in progress
MRR
$0
Pre-launch
Active Customers
2
Pipeline stage
AI Sessions (30d)
Tracked post-launch
Product Progress
Top Priorities
  • Ship V1 slice (login, module, quiz, AI tutor)
  • Close first 2 pipeline deals
  • Finalize E&O insurance

Industry Updates

New CMS and Medicaid regulations relevant to provider relations and network operations.

Compiled from public regulatory sources as of July 2026. Always confirm current guidance with CMS.gov, Medicaid.gov, and your organization's compliance team before acting on any item below.

Medicare

Medicaid

Value-Based Programs

Quality Improvement (HEDIS & CAHPS)


Latest Industry News

M&A activity, market trends, and plan-level moves across the managed care industry.

All News
M&A
Market Trends
Plan Updates