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Level I — Provider Relations Core Certification
Build the Foundation to Become a Strategic Provider Relations Professional
Level I develops the essential skills required to manage successful payer-provider partnerships, strengthen network performance, and support value-based healthcare initiatives.
Participants gain practical expertise across three key areas:
Provider Relationship & Network Operations
Build stronger provider partnerships through effective engagement, communication, negotiation, credentialing, onboarding, and network management.
Value-Based Care & Quality Performance
Understand shared savings models, provider incentives, quality programs, HEDIS, Star Ratings, and strategies that improve outcomes.
Financial & Performance Optimization
Learn how provider performance impacts healthcare costs, risk adjustment, KPIs, and overall organizational success.
Graduates gain the confidence and knowledge to effectively support provider networks, improve collaboration, and contribute to measurable healthcare outcomes.
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Level I — Core Certification
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Level II — Operational Excellence
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Level III — Executive Leadership
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Available Now
I
Level I — Core Certification
3 pillars · 14 modules · Foundational skills for frontline and mid-level provider relations staff
Coming Soon
II
Level II — Operational Excellence Certification
For reps managing accounts and escalations — deeper scenario-based training
Coming Soon
III
Level III — Executive Leadership Certification
For managers and directors — strategic and organizational leadership
Titles pulled directly from veraprohns.com. Field shadowing included at 10+ seats for Pillar 1. Video durations aren't published on the site — add real runtimes once available.
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Which of the following best describes network adequacy?
A discount negotiated on out-of-network claims
A plan's ability to provide enough in-network providers within access standards
A method for calculating provider reimbursement rates
A type of value-based contract
Your Certificate
Complete all 14 Level I modules to earn your certificate.
Vera ProHealth Network Solutions
Certificate of Completion
Level I — Core Certification
Vera Pro Academy · Provider Relations Certification Track
This certifies that
—
has successfully completed all fourteen modules of the Level I — Core Certification through the Vera Pro Academy, demonstrating foundational expertise across provider relationship management, value-based care, and healthcare performance.
Date Issued—
Certificate No.—
TrackLevel I
The Vera Pro Team
Issuing Authority
Vera Pro Academy
Verified Credential
AI Tutor
Context: Multi-Specialty Contracting & Negotiation · answers use your course content, not generic internet knowledge.
Explain network adequacy with a real example
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Industry Updates
Last updated: September 27, 2026
New CMS and Medicaid regulations relevant to provider relations and network operations.
Compiled from public regulatory sources as of September 2026. Always confirm current guidance with CMS.gov, Medicaid.gov, and your organization's compliance team before acting on any item below.
Medicare
Medicaid
Value-Based Programs
Quality Improvement (HEDIS & CAHPS)
Latest Industry News
M&A activity, market trends, and plan-level moves across the managed care industry.