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Welcome to Vera Pro Academy

Watch this short intro before you get started.

What you'll hear: a quick welcome from the founder, an overview of the 3 training tracks, an intro to the AI tutor, and how certificates and progress tracking work.

Welcome back!

Continue where you left off, or start something new.

Level I — Provider Relations Core Certification

Build the Foundation to Become a Strategic Provider Relations Professional

Level I develops the essential skills required to manage successful payer-provider partnerships, strengthen network performance, and support value-based healthcare initiatives.

Participants gain practical expertise across three key areas:

Provider Relationship & Network Operations

Build stronger provider partnerships through effective engagement, communication, negotiation, credentialing, onboarding, and network management.

Value-Based Care & Quality Performance

Understand shared savings models, provider incentives, quality programs, HEDIS, Star Ratings, and strategies that improve outcomes.

Financial & Performance Optimization

Learn how provider performance impacts healthcare costs, risk adjustment, KPIs, and overall organizational success.

Graduates gain the confidence and knowledge to effectively support provider networks, improve collaboration, and contribute to measurable healthcare outcomes.

Modules Completed
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Level I — Core Certification
Certificates Earned
0
Complete a module to earn your first
Level I Progress
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Across all 14 modules

Vera Pro Academy — Your Progress

In Progress
Level I — Core Certification
0 of 14 modules complete
Locked
Level II — Operational Excellence
Unlocks after Level I is complete
Locked
Level III — Executive Leadership
Unlocks after Level II is complete

Vera Pro Academy

Choose a certification pathway to begin.

Available Now
I
Level I — Core Certification
3 pillars · 14 modules · Foundational skills for frontline and mid-level provider relations staff
Coming Soon
II
Level II — Operational Excellence Certification
For reps managing accounts and escalations — deeper scenario-based training
Coming Soon
III
Level III — Executive Leadership Certification
For managers and directors — strategic and organizational leadership

Level I — Core Certification

Choose a pillar to see its modules.

Pillar 1 — Provider Relations & Contracting
8 modules · Orientation, frontline engagement, contracting, credentialing, onboarding, network adequacy, CPT reference
Pillar 2 — Value-Based Care
3 modules · VBC fundamentals, contracting, shared savings mechanics
Pillar 3 — Financial & Quality Performance
3 modules · KPIs, HEDIS/Star Ratings, risk adjustment

Course Library

Level I — Core Certification

Pillar 1 — Provider Relations & Contracting

Start Here · Orientation
The Evolution of Provider Relations
Module 1 · Introduction · Interactive healthcare timeline, 1980s to today
New · Interactive
Provider Relations Fundamentals
Module 2 · Provider relations foundations
New · Interactive
Network Adequacy Standards & Compliance
Module 3 · CMS gap analysis, CAPs
New · Interactive
Provider Onboarding & Network Operations
Module 4 · 90-day timeline
New · Interactive
Credentialing & NCQA Compliance
Module 5 · CR 1-7 standards
New · Interactive
Multi-Specialty Contracting & Negotiation
Module 6 · PCP, Specialty, Ancillary, Hospital
Reference Tool
CPT Code Reference Guide
Module 7 · Interactive searchable CPT code reference
New · Interactive
AI Digital Connectivity
Module 8 · AI and digital connectivity

Titles pulled directly from veraprohns.com. Field shadowing included at 10+ seats for Pillar 1. Video durations aren't published on the site — add real runtimes once available.

Multi-Specialty Contracting & Negotiation

Provider Relations & Contracting track · PCP, Specialty, Ancillary, Hospital

▶
HeyGen training video
Level I · Pillar 1: Provider Relations & Contracting — Module 1
Level I · Pillar 1: Provider Relations & Contracting — Module 2
Level I · Pillar 1: Provider Relations & Contracting — Orientation
Level I · Pillar 1: Provider Relations & Contracting — Module 3
Level I · Pillar 1: Provider Relations & Contracting — Module 4
Level I · Pillar 1: Provider Relations & Contracting — Module 5
Level I · Pillar 1: Provider Relations & Contracting — Module 6
Level I · Pillar 1: Provider Relations & Contracting — Reference Tool
Level I · Pillar 2: Value-Based Care — Module 7
Level I · Pillar 2: Value-Based Care — Module 8
Level I · Pillar 3: Financial & Quality Performance — Module 10
Level I · Pillar 3: Financial & Quality Performance — Module 12
Level I · Pillar 2: Value-Based Care — Module 3
Level I · Pillar 3: Financial & Quality Performance — Module 2
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Full Course Access
All 14 modules · 3 tracks
$420
One-time payment · Full access until you complete your certification
Payment is processed securely by Stripe. You enter your card details on Stripe's checkout page — Vera Pro never sees or stores your card information.
Refund policy: Once your modules are unlocked, this payment is final and non-refundable. Please complete your certification — access does not expire until you finish.

Quick Check — Multi-Specialty Contracting & Negotiation

Question 1 of 5

Which of the following best describes network adequacy?
A discount negotiated on out-of-network claims
A plan's ability to provide enough in-network providers within access standards
A method for calculating provider reimbursement rates
A type of value-based contract

Your Certificate

Complete all 14 Level I modules to earn your certificate.

Certificate of Completion
Level I — Core Certification
Vera Pro Academy · Provider Relations Certification Track
This certifies that
—
has successfully completed all fourteen modules of the Level I — Core Certification through the Vera Pro Academy, demonstrating foundational expertise across provider relationship management, value-based care, and healthcare performance.
Date Issued—
Certificate No.—
TrackLevel I
The Vera Pro Team
Issuing Authority
VERA PRO HNS
Vera Pro Academy
Verified Credential

AI Tutor

Context: Multi-Specialty Contracting & Negotiation · answers use your course content, not generic internet knowledge.

Explain network adequacy with a real example
Create a 5-question quiz from this lesson
Summarize this module in one page
Hi! I'm here to help with your course content. Ask me anything about the module, or tap a suggestion above.

Founder Dashboard Preview — V2/V3 scope

Real-time operational view, per the product spec's example screen.

Learner Roster — live
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NameOrganization EmailSigned Up Last LoginAccess New (first paid)Renewals ModulesCerts
Launch Readiness
62%
V1 slice in progress
MRR
$0
Pre-launch
Active Customers
2
Pipeline stage
AI Sessions (30d)
—
Tracked post-launch
Product Progress
Top Priorities
  • Ship V1 slice (login, module, quiz, AI tutor)
  • Close first 2 pipeline deals
  • Finalize E&O insurance

Industry Updates

Last updated: September 27, 2026

New CMS and Medicaid regulations relevant to provider relations and network operations.

Compiled from public regulatory sources as of September 2026. Always confirm current guidance with CMS.gov, Medicaid.gov, and your organization's compliance team before acting on any item below.

Medicare

Medicaid

Value-Based Programs

Quality Improvement (HEDIS & CAHPS)


Latest Industry News

M&A activity, market trends, and plan-level moves across the managed care industry.

All News
M&A
Market Trends
Plan Updates